Get in Touch

We’re happy
to help

Questions about dosing, products, your order, or anything else — just drop us a message. We’re a small team and we actually reply.

Contact details

How to reach us

We’re part of The Shrimp Hub — a small aquarium business run by people who actually keep tanks. If you’ve got a question about fertilising, dosing, or anything else, we’ll give you a straight answer, not a template response.

We aim to reply to all messages within one working day.

Email
Best for order queries and detailed questions. We reply within one working day.
Facebook
Quick questions and general chat — we’re active here most days.
Instagram
Follow us for tank photos, product updates, and planted tank content.
TikTok
Aquarium videos, shrimp content, and fertiliser tips.

Send us a message

We’ll get back to you within one working day.

Common questions

Before you message…

How much do I dose?

Start with 1ml per 10 litres from each bottle, once daily. We have a full dosing table on the How It Works page.

Is it safe for shrimp?

Yes. PPS-Pro is widely used in shrimp tanks. The steady, low-dose approach makes it much safer for invertebrates than liquid fertilisers that spike nutrient levels.

What if I run out of one compound?

Just buy that individual compound from our Compounds page. No need to replace the whole kit — that’s exactly what the individual packs are for.